At Nevaeh Walks, we strive to deliver your travel essentials safely and on time. Please review our Shipping Policy for details on how and when your order will reach you.

  1. Order Processing Time
  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  1. Shipping Method & Timeline
  • We currently offer Cash on Delivery (COD) only.
  • Estimated delivery time is 3–7 business days, depending on your location.
  • Remote or outlying areas may require additional time.
  1. Shipping Charges
  • Shipping charges (if any) will be clearly mentioned at checkout before order confirmation.
  • Free shipping may apply on orders above a certain amount, as per our ongoing offers.
  1. Delivery Attempts
  • Our courier partners will make at least one delivery attempt.
  • If the delivery is unsuccessful due to an incorrect address or unavailability, the order may be returned to us.
  1. Order Tracking
  • Once your order is shipped, you will receive a confirmation message with tracking details (where available).
  • If you have not received shipping information within 3 days of placing your order, please contact us.
  1. Delays
  • While we do our best to ensure timely delivery, external factors such as weather, logistics issues, or holidays may cause delays.
  • We are not liable for delays caused by courier services.
  1. Contact Us
    For shipping-related inquiries, please reach out to us:
    📧 [email protected]